Privacy Policy — Raa Chat

Last updated: 14 Oct 2026 · Version 2.3 · Issued under Egypt's Personal Data Protection Law No. 151 of 2020 and its Executive Regulations (Prime Minister's Decree No. 816 of 2025).

1. Controller

Data Life for Artificial Intelligence Services ("Raa Chat", "we") — 59 Lebanon St., Mohandessin, Giza, Arab Republic of Egypt — is the controller. Data protection officer: [DPO name], info@datalifeai.com. General support: info@datalifeai.com.

2. Data, purposes and legal bases

Contacts (optional): if you explicitly allow the “Friends” feature, we read the names and phone numbers on your device to show you who uses Raa Chat and let you invite those who don't. Numbers are sent over an encrypted connection once, only to be matched against registered users; we do not store or log them, use them for ads, or build profiles of their owners. You can turn the feature off at any time from the Friends screen and use the app without it. You are responsible for having the right to share these numbers for matching. We never send invitations automatically; invitations are sent from your device at your choice.

We do not collect precise location or biometrics, and we do not ask for sensitive data (health, religion, politics, criminal records). We do not read conversations except when reported, or to comply with a court order or legal obligation.

3. Consent

We ask for your explicit consent, separately from accepting the Terms, for notifications, camera/microphone, translation (which sends text to a third-party provider) and any direct marketing. You can withdraw consent at any time in the app or your device settings; this does not affect earlier processing.

4. Sharing

• SMS/email provider for verification codes: Resend (email).
• Google, Apple and browser push services (they do not receive message text).
• Hosting provider: Hetzner Online GmbH, server location Falkenstein, Germany — temporary hosting during development, bound by a processing contract.
• Google Cloud Translation, only when you enable translation.
• Licensed payment/bill provider: not enabled yet — the wallet is still being set up.
• Courts and regulators where legally required.

We never sell your data, do not track you across other apps or sites and use no third-party ad networks.

5. Transfers outside Egypt

Some data may be processed outside Egypt (translation, push services, any foreign hosting). We transfer personal data abroad only with your explicit consent, where necessary to deliver a service you requested, or to a recipient offering protection not lower than Egyptian law requires — and after obtaining any licence or permit required from the Personal Data Protection Centre.

6. Retention

When you delete your account your name, photo, phone/email and status are erased immediately; messages, Stories, call log and push subscriptions are deleted; you leave all groups; rooms you host are closed; and the wallet balance is zeroed (withdraw it first). Encrypted backups may persist briefly before rotation.

7. Your rights

Under Law 151/2020 you may: be informed, access and obtain a copy, correct, restrict, object, withdraw consent, request erasure when the purpose has ended or consent is withdrawn, and be told of any breach affecting you. Use the app, the data requests page or info@datalifeai.com. We verify your identity and respond as fast as possible and in any case within the periods set by the law and its Executive Regulations. If we refuse, we will explain why. You may complain to the Personal Data Protection Centre.

8. Breach notification

We will notify the Personal Data Protection Centre within 72 hours of becoming aware of a breach (immediately if national security is involved) and notify you within the period set by the Executive Regulations, describing the nature, impact and our response.

9. Security

• TLS encryption in transit. Chats are not end-to-end encrypted, so avoid sharing highly sensitive data in them.
• Verification codes and session tokens are stored hashed.
• Staff access is role-limited and every admin action is audit-logged.

10. Age — an adults-only service

Raa Chat is intended for people aged 18 and over; we do not direct it to anyone younger. Creating a new account requires a date of birth, and account creation is refused to anyone under 18. Services involving financial transactions (the wallet and bill payment) additionally keep low amount limits until age 21, the age of full legal capacity under the Egyptian Civil Code.

Under Child Law No. 12 of 1996 as amended by Law No. 126 of 2008, a child is anyone under 18 full Gregorian years, and children's data is treated as sensitive personal data in all cases under Personal Data Protection Law No. 151 of 2020. Accordingly:

• We do not knowingly collect children's data. Registration is restricted to adults, and if we learn that an account belongs to someone under 18 we close it and erase its data immediately, without waiting for a request. A guardian may also request this by contacting us at the address above and we respond without undue delay.
• Accounts created before 13 October 2026 did not require a date of birth, so for some of them we may hold no age. These are treated as age unknown as a precaution: wallet services stay closed to them, and their ad events get the shortest retention and the least data, as set out in the table in clause 8.
• We do not use the data of accounts of unverified age for behavioural monitoring or behavioural ad targeting — and we use no behavioural ad targeting for any user at all.
• A date of birth is a self-declaration; we do not ask for documents to prove it. It is a condition for creating an account, not a means of identity verification.

11. Automated processing and device storage

An automatic banned-word filter helps prevent abuse; no decision with legal effect is made about you by automation alone, and suspensions are reviewed by a person. We keep app preferences (language, wallpaper, favourites) in local device storage and use no advertising trackers.

12. Changes

We will notify you in the app before material changes take effect and ask for consent again where required. Questions: info@datalifeai.com.