Terms of Use — Raa Chat

Last updated: 14 Oct 2026 · Version 2.3 · Governed by Egyptian law.

1. Acceptance and parties

These Terms are between Data Life for Artificial Intelligence Services ("Raa Chat", "we"), 59 Lebanon St., Mohandessin, Giza, Egypt, and you. By tapping "Agree" or using the app you accept these Terms, the Privacy Policy and the Community Standards; this electronic acceptance is binding under Egypt's Electronic Signature Law No. 15 of 2004.

2. Eligibility and account

• Raa Chat is for adults: 18 and over. By creating an account you confirm you are at least 18. We do not direct the app to anyone younger, and if we learn an account belongs to someone under 18 we suspend it and erase its data.
• The wallet and bill payment are open only from age 18. Because the age of full legal capacity under the Egyptian Civil Code is 21, low amount limits apply between 18 and 21 (per transaction, on the wallet balance, and on total bills per month); these limits are shown to you in the app.
• A date of birth is required to create an account. It is a self-declaration; we do not ask for documents to prove it. Accounts created before 13 October 2026 did not require one, and the wallet stays closed to them until it is set.
• Give accurate information, keep your sign-in code and devices secure, and you are responsible for activity on your account unless you tell us you lost control.
• One account per person; no selling, transferring or impersonation.

3. The service

Messaging, groups, voice rooms, calls, Stories, translation, a wallet with bill payments and top-ups, and in-app ads. We may add, change or stop features with reasonable notice, without affecting what you already paid for.

4. Acceptable use

Follow the Community Standards and Egyptian law, including the Anti-Cybercrime Law No. 175 of 2018. Prohibited: threats, defamation, blackmail, fraud, sexual, violent or hateful content, privacy or IP violations, spam or marketing without recipient consent, attacking or bypassing security, and automated scraping.

5. Your content

You keep ownership. You grant us a limited, non-exclusive licence to host, transmit, display and (on request) translate it solely to provide the service; it ends when you delete the content or account. You are responsible for your content and for having the right to share it.

6. Reports and moderation

You can report messages, Stories or users and block anyone. We review reports, remove violating content and restrict or suspend accounts according to severity and repetition, tell you why and how to appeal at info@datalifeai.com, and may cooperate with competent authorities as the law requires.

7. Wallet and payments

• Age: the whole app is for users aged 18 and over (clause 2); the wallet additionally applies low amount limits until age 21, the age of full legal capacity under the Egyptian Civil Code.
• What the wallet is for: the wallet, top-ups and bill payment are exclusively for settling real-world bills and services outside the app — electricity, water, gas and internet bills, and mobile airtime top-up. These run through a licensed payment partner: not enabled yet — the wallet is still being set up. We do not store card data.
• In-app digital purchases — if we ever add any, such as paid features, badges, subscriptions or virtual currency — do not go through the wallet or any external payment partner. They go through the billing system of the app store you installed from (Google Play Billing on Android, Apple In-App Purchase on iOS) and are governed by that store's terms and refund policy. The app has no in-app digital purchases today.
• Prices and fees are in EGP, shown before you confirm each transaction, and include tax where due.
• A transaction confirmed with your PIN is attributed to you; report any you did not make immediately.
• Refunds: if a service fails, is charged twice or the bill cannot be settled, the amount is returned to your wallet or payment method as applicable, per the in-app refund policy and your rights under Consumer Protection Law No. 181 of 2018.
• Wallet balance is not a bank deposit and earns no interest. Withdraw it before deleting your account.

8. Ads

Ads are clearly labelled. We do not sell your data to advertisers; they receive aggregated statistics only. Advertisers are responsible for the accuracy of their ads.

9. Third-party services

The app relies on third parties (hosting, messaging, push, translation, payments). We are not liable for outages beyond our reasonable control but work to limit their impact.

10. Termination

You can delete your account any time in the app or on the deletion page. We may suspend or end an account for breach of these Terms or the law, or to protect others, giving notice where possible.

11. Warranties and liability

The service is provided with reasonable care "as is", without a guarantee of uninterrupted or error-free operation. To the extent permitted by law we are not liable for indirect or consequential loss, and our liability for any event is capped at what you paid us in the preceding twelve months. This does not exclude liability for fraud or gross negligence, nor your mandatory rights under Egyptian law, including consumer protection law.

12. Intellectual property

The app, brand, design and software belong to Data Life for Artificial Intelligence Services or its licensors; no copying or reverse engineering except as the law permits.

13. Governing law and disputes

Egyptian law governs. We will try to settle disputes amicably within 30 days of your notice to info@datalifeai.com; failing that, the Cairo courts have jurisdiction, and consumers keep their right to go to the Consumer Protection Agency or the competent court.

14. Changes

We may amend these Terms and will notify you in the app a reasonable time before material changes take effect. Continued use after that date means acceptance; you may stop using the app if you disagree.